Shipping

All orders are prepared and packed by our employees in order to our sales arrive in best conditions at your home.

Mainland France and Corse :


Free from 50€ of sales.
You order from Monday to Friday befor 03h00p.m and your order leave our shop the same day.

The Usual delay of order process is from 24 hours to 48 hours work day and bank holiday.
Post by trancking letter or Colissimo access service according to the weight and type of product.
Orders paid by cheque or bank transfert are prepared and send upon receipt of payment.
Thanks to the order number sent by mail, you can follow the order journey.


DOM TOM :
- Martinique, Reunion, Guadeloupe, St pierre and Miquelon : 6,50 euros
- French Guiana, French Polynesia, Tahiti : 7,50 euros
- New Caledonia : 10 euros
European Economic Community EEC:

Delivery costs : 6 euros
 
Country without EEC : 
 
- Swiss : 9 euros
- Other countries ( international) : 11,50 euros 

We use Poste’s services, tracking post in Mainland France et recommended to DOM TOM and European Union. For other countries, the shipment are by parcel post. In case of postal shipping exclusive of European Union, the customer can pay customs charges.
Warning : Transport’s risques are guaranteed on condition buyer has to verify products on arrival  and had recourse to against the delivery man within 48 hours.  In the case of loose by Postal services, This delay matches with searches which can be incurred by Poste’s Service investigates. After researches La PERLERIE commits to reshipping your order in 30 days delay from the sending date.


Fail delivery and way of return of post.

The customer had to said all delivery error complaint by LA PERLERIE, the same delivery day or at the latest the first working day following the shipping,   All complaint mentioned after this delay will be reject. In the case of dissatisfaction on the delivered product, return of post are accepted for exchange but not for repayment. None of book can be exchangeable. Return of post and reshipment are doing in this case in charge of customer who commits to take necessary cautions in order to return the product in perfect conditions.


The perlerie, a team to your listening ...

  • 100% secure shopping

    100% secure shopping

  • Free delivery on orders over 50 €

    Free delivery on orders over 50 €

  • Customer Service

    Customer Service

  • Gift from 15 € of purchase

    Gift from 15 € of purchase