Conditions of use

Each order submitted by a customer involve agreement of this one to all generals terms of use written in this website. La PERLERIE keep the products’ property to the all payment by customer. Prices posted on website are in Euro including all taxes and don’t include delivery costs. It is strongly recommanded to deliver a phone number. In case of problem with your order, we call you in order to send it in best period.

 Notices in data collection forms.

According to the Data Protection Act of January 6th, 1978, you have at any time, a right of access to and rectification of all of your personal data.


 Payment.

Several ways of payment are available :
- Credit card in security network SSL :

- cheque written to LA PERLERIE ( cheque in euro only by a Bank situated in France) by writing our order number on the back of the cheque and by sending it by post to :

                           LA PERLERIE
                           3, Avenue de Belfort
                           33700 MÉRIGNAC ( FRANCE )

- Postal money  to the above address.
- Bank transfert : ( transact alongside your bank) :
 
Account name : Michel REYNIER - 3 Avenue de Belfort 33700 MÉRIGNAC
Bank name : BPACA MERIGNAC CENTRE 466, Avenue de Verdun 33700 MERIGNAC 
Bank code : 10907
Code Guichet : 00480
Account No : 03712010972
Clé RIB : 26
IBAN : FR76 1090 7004 8003 7120 1097 226
SWIFT : CCBPFRPPBDX
 

Payment securing by credit card.

La perlerie brings a particular attention to securities payments questions on Internet.
Your bank data are encrypted and in security to the bank «  La Banque Postale ». They are not known and  retained by LA PERLERIE.

Sending, delivery costs and packaging.

All orders are prepared and packed by our employees in order to our sales arrive in best conditions at your home.
New : Delivery costs are offered in mainland France and Corse from 50 euros of purchase.


Mainland France and Corse :
- Order higher than 50 euros of purchase : free
- Order lower than 50 euros of purchase : 3 euros


DOM TOM :
- Martinique, Reunion, Guadeloupe, St pierre and Miquelon : 6,50 euros
- French Guiana, French Polynesia, Tahiti : 7,50 euros
- New Caledonia : 10 euros
European Economic Community EEC:

Delivery costs : 6 euros
 
Country without EEC : 
 
- Swiss : 9 euros
- Other countries ( international) : 11,50 euros 

We use Poste’s services, tracking post in Mainland France et recommended to DOM TOM and European Union. For other countries, the shipment are by parcel post. In case of postal shipping exclusive of European Union, the customer can pay customs charges.

Warning : Transport’s risques are guaranteed on condition buyer has to verify products on arrival  and had recourse to against the delivery man within 48 hours.  In the case of loose by Postal services, This delay matches with searches which can be incurred by Poste’s Service investigates. After researches La PERLERIE commits to reshipping your order in 30 days delay from the sending date.


Fail delivery and way of return of post.

The customer had to said all delivery error complaint by LA PERLERIE, the same delivery day or at the latest the first working day following the shipping,   All complaint mentioned after this delay will be reject. In the case of dissatisfaction on the delivered product, return of post are accepted for exchange but not for repayment. None of book can be exchangeable. Return of post and reshipment are doing in this case in charge of customer who commits to take necessary cautions in order to return the product in perfect conditions.

Out of stock.


Sometimes a product can be out of stock during the day. We will contact you by e-mail or phone number in order to you decide either chose an other product, or have a credit note available in your next order.


The perlerie, a team to your listening ...

  • 100% secure shopping

    100% secure shopping

  • Free delivery on orders over 50 €

    Free delivery on orders over 50 €

  • Customer Service

    Customer Service

  • Gift from 15 € of purchase

    Gift from 15 € of purchase